Shipping policy

SHIPPING & DELIVERY POLICY

Shipping Coverage

Provifi currently delivers across eligible locations within India.

Order Processing

Orders are generally processed within 1-3 business days after successful payment confirmation.

Delivery Timeline

Estimated delivery timelines:

  • Metro Cities: 3-7 business days
  • Other Locations: 5-10 business days

Actual delivery timelines may vary due to courier operations, weather conditions, public holidays, strikes, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

Delivery Attempts

If delivery cannot be completed due to incorrect address, recipient unavailability, or refusal to accept delivery, additional shipping charges may apply.

Delayed Deliveries

Provifi shall not be liable for delays caused by courier partners, natural disasters, government restrictions, or events beyond our reasonable control.

Damaged Packages

Customers must report damaged packages within 48 hours of delivery by emailing info@provifi.in along with photographs.